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FAQs

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Samosa Boy mascot in a suit holding a clipboard

General

What is Samosa Boy?

We make dessert samosas – crispy, house-made pastry with sweet fillings and chocolate on top – plus gooey cookie cups. Baked fresh and delivered to your door.

What are dessert samosas and cookie cups?

Dessert samosas are our hand-made pastry filled with sweet fillings and finished with chocolate. Cookie cups are thick, soft cookies baked around a gooey filling.

Are they baked fresh?

Yes. Everything is made by hand and oven baked (never fried) on the day of dispatch.

How should I store them?

They’re best on the day of delivery. Keep them in the fridge for up to 7 days and warm for 10 seconds before eating.

Do your products contain allergens?

Yes. Allergens are listed on every flavour – tap a flavour to see them. If you have a severe allergy, please contact us at samosaboyuk@gmail.com before ordering.

Are they halal and suitable for vegetarians?

[To be confirmed by Samosa Boy.]

Delivery

How much does delivery cost?

£3.99 tracked delivery, free when your order is £45 or more.

Where and when do you deliver?

We deliver across [areas to be confirmed], Tuesday to Saturday.

Can I choose my delivery date?

Yes. Pick your delivery date when you build your box.

What if I can’t be in?

[To be confirmed – e.g. safe place / neighbour instructions at checkout.]

Can I track my order?

Yes. You’ll get a tracking link by email once your box has been dispatched.

Gifting

Can I send it to someone else?

Yes. Choose “It’s a gift” when you build your box and add their address at checkout.

Do you include a card?

Yes – a free greeting card with your personalised message, handwritten by us.

Will they see the price?

No. There’s no price in the box – just the surprise.

Refunds

What if my box arrives damaged?

Sorry about that! Email samosaboyuk@gmail.com with your order number and a photo within 48 hours and we’ll put it right.

What if my delivery is late?

Please get in touch at samosaboyuk@gmail.com with your order number and we’ll look into it straight away.

How do I ask for a refund?

Email samosaboyuk@gmail.com with your order number and the reason. See our refund policy for full details.

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